Neal Family Vineyards Return Policy
We take great care to ensure the safe shipment of your order. However, if your wine has been visibly damaged during shipment, please contact us within 15 days of delivery to arrange for an exchange or refund.
"Weather permitting" = We will hold orders scheduled to ship to areas experiencing temperatures exceeding 80º Fahrenheit. You will be contacted via email if your order is held due to weather conditions. You will be given the option to have your order shipped, regardless of the weather, at your own risk.